Winter on Long Island is always full of surprises. One day we’re walking dogs under blue skies, and the next we’re braving icy sidewalks and frozen doorsteps. Pet care doesn’t stop when the temperature drops, but sometimes the cold brings challenges even we can’t control. One of which is frozen lockboxes!
At Long Island Pet Services, we know that every minute counts when it comes to caring for your pets. That’s why we’ve learned a few reliable tricks over the years to keep lockboxes functioning smoothly even through freezing rain, snow, and subzero wind chills. Here’s how you can help prevent this common winter hiccup.

Why Lockboxes Freeze
Why Lockboxes Freeze
Lockboxes are built to be strong and weather-resistant, but not completely weatherproof. When moisture seeps into the mechanism and temperatures dip below freezing, that water turns to ice, jamming buttons, dials, and key slots. Metal boxes and shaded outdoor spots hold the cold even longer, making the problem worse.
This is especially common in coastal areas of Long Island, where salt air and condensation add extra moisture to the mix. A lockbox that worked perfectly yesterday can suddenly freeze solid overnight after a sharp temperature change.
Quick On-the-Spot Fixes
If your lockbox is frozen when your pet sitter arrives, there’s no need to panic. Here are a few safe ways to thaw it without causing damage:
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Warm it up gradually. Use your hands, a warm compress, or disposable hand warmers to help thaw the frozen metal. Patience works better than force as prying or striking the lock can break it.
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Spray a de-icer or rubbing alcohol. Keep a small bottle of de-icer (the kind used for car locks) handy near your entryway. Rubbing alcohol also lowers the freezing point of water and will help melt ice quickly.
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Use a hairdryer, carefully. If the lockbox is easy to reach and you have an outdoor plug, use a hairdryer on low heat to warm it evenly. Keep the airflow moving to avoid overheating the metal.
Pro tip: once the ice melts and you can open it, dry the inside thoroughly before closing it again to prevent refreezing later.

Preventing Frozen Lockboxes Before They Happen: Protect it from the elements
Preventing Frozen Lockboxes Before They Happen
Every ounce of prevention goes a long way, especially in Long Island winters. Try these simple steps to keep your lockbox functional all season long:
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Lubricate the mechanism. Apply a layer of WD-40, graphite spray, or silicone lubricant once a month. These repel moisture and help maintain smooth movement.
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Protect it from the elements. Cover your lockbox with a small weather-resistant pouch, bag, or even a cut piece of plastic during snow and rainstorms.
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Place it wisely. If you can, mount your lockbox in a spot that gets a bit of sunlight or is shielded from wind and precipitation.
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Do a seasonal checkup. Once temperatures start dropping in November, test your lockbox weekly and keep a small kit (de-icer, hand warmers, small towel) by the door.
These small steps make a world of difference when everyone’s trying to stay on schedule, especially when dogs are waiting eagerly for their walk!

How Long Island Pet Services Prepares For Winter Weather
How Long Island Pet Services Prepares For Winter Weather
Our team plans ahead for every season. During the winter months, our pet sitters can carry de-icer, hand warmers, and backup access tools when allowed. We also verify access details during client check-ins and encourage homeowners to test their lockboxes regularly.
We understand that unexpected weather happens, so we keep communication open at all times. If a lockbox is frozen or inaccessible, our team immediately contacts the client to find a solution while keeping your pet’s safety and comfort our top priority.

Keeping Care Consistent, No Matter the Weather
Keeping Care Consistent, No Matter the Weather
At Long Island Pet Services, we’re dedicated to giving every pet the care and attention they deserve, whether it’s sunny, snowy, or somewhere in between. Frozen lockboxes may be a winter hassle, but with the right preparation, they don’t have to interrupt your pet’s routine or our quality of service. A few preventive measures today can mean a smoother, stress-free tomorrow; for you, your sitter, and your four-legged family member.
So as winter settles in, take a moment to check that your lockbox is ready for the cold. Your pet, and your pet sitter, will thank you! We offer a wide variety of services including dog walking, drop-in visits, overnight stays, pet taxi, and more! Click here to become a client today or give us a call at 516-247-6976. We look forward to hearing from you! Be sure to check out our social media pages too! Follow us on our Facebook, Instagram, and X!




